Contact us
Questions, bug reports, billing problems, or feature requests — email us and a human will reply. We aim to respond within two business days.
support@todelle.comTo help us resolve things faster, please include your device model, iOS version, and what you were doing when the problem occurred.
About Todelle
What is Todelle?
Todelle analyzes long-term rental property deals. Enter a property’s purchase price, rent, financing, and operating costs, and the app calculates cash flow, cash-on-cash return, cap rate, and long-term projections to help you determine whether a deal is worth pursuing.
Do I need an account?
No. Todelle does not require an account. Your deals are stored on your device and, if iCloud is enabled, sync securely across your Apple devices using your private iCloud database.
Subscriptions & Billing
What is included with Todelle Pro?
The free tier includes core rental property analysis and up to three saved deals. Todelle Pro unlocks:
- Unlimited saved deals
- Side-by-side comparison of up to three deals
- Portfolio tracking and analysis
- Automatic property lookup
- PDF and CSV exports
- Multiple financing scenarios
- Custom deal score weighting
How do I restore a previous purchase?
Open the upgrade screen in the app and tap Restore Purchases. Make sure you’re signed in with the same Apple Account used to purchase Todelle Pro.
How do I manage or cancel my subscription?
Subscriptions are billed and managed by Apple, not Todelle.
On your device, open Settings → Apple Account → Subscriptions, then select Todelle. From there you can change your plan or cancel your subscription.
If you cancel, your subscription remains active until the end of the current billing period.
I was charged, but Pro isn’t unlocked.
First, tap Restore Purchases on the upgrade screen.
If that doesn’t resolve the issue, email support@todelle.com and include the Apple Account email address used for the purchase. We’ll help get everything sorted out.
Your Data
Where is my data stored?
Your deals and calculations are stored on your device.
If iCloud is enabled, they sync using your private iCloud database, which is accessible only to you. Todelle cannot view or access your stored deals.
What information leaves my device?
When you use address autocomplete, property lookup, or property imagery, the property address is securely sent to our servers and trusted third-party data providers so we can retrieve information such as rent estimates, tax records, and property details.
For more information, see our Privacy Policy.
How do I delete my data?
Deleting a deal removes it from both your device and iCloud.
Deleting the app removes any data stored locally on your device.
If you’d like us to delete any information we may have associated with your account or support requests, email support@todelle.com.
Important Disclaimer
Todelle is provided for informational purposes only. It does not provide financial, investment, legal, accounting, or tax advice.
All calculations and projections are estimates based on the information and assumptions you provide. Always perform your own due diligence and consult qualified professionals before making financial or investment decisions.